Accessing Coordinated Entry for All at King County 2-1-1

At last week’s Coalition on Homelessness General Membership Meeting, Coalition members were joined by Danielle Winslow from All Home who discussed with us the Coordinated Entry for All (CEA) program, which is run by King County. The goal of CEA is to connect individuals experiencing homelessness to housing in the most efficient way. It does this by using a standardized assessment tool to matches the right level of services and housing resources to the individuals seeking these resources. To learn more about the basics of the program and where Regional Access Points are located, visit www.kingcounty.gov/cea. To schedule an appointment for a CEA assessment, people need to call King County 2-1-1 to set up an appointment for an assessment. 2-1-1 is currently experiencing high volumes of calls and appointments are filling fast. Alex Williams with King County 2-1-1 sent us some tips, information, and realistic expectations that people should have when calling 2-1-1 to access CEA. CEA Access and Information at King County 2-1-1 as of September, 2016  General Information on 2-1-1 King County 2-1-1 is open to receive calls Monday through Friday, 9 am to 5 pm. CEA assessment appointments are made on Wednesday mornings. Dialing 2-1-1 on a cell phone will connect you to the 2-1-1 that serves the area where your phone is based. You can also call King County 2-1-1 directly by dialing (206) 461-3200 or toll-free at (800) 621-4636. If your cell phone connects you to another 2-1-1 contact center in Washington state, they can transfer your call to King County 2-1-1 if you are calling during our hours of operation. Specialists at King County 2-1-1 can assist callers in English and Spanish. To use an interpreter for other languages, push ‘5’ when prompted after calling 2-1-1. This option will connect you to a Specialist who speaks …

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